24h Emergency Service

Trouble Shooting

Form Download

Call Today 1.800.887.2058

Toronto Ontario

Tips & FAQ

Frequently Asked Questions

If You’ve Got Questions. We’ve Got Answers!

Energy efficiency definitely means it can reduce your monthly energy usage to result in saving your monthly utility cost eventually , and it also inquired you to acknowledged that where it’s wasted and how energy is used for your home , and how it can increase more effectively and efficiently than your previous lifestyle on your daily life. It will not only be beneficial for you and your family but also beneficial for society and environment. Please find the following tips regarding How to increase more energy efficient in your home , as following :


No 1. To reduce the air conditioner’s costs down during the warmer months by using fans and keep your doors, windows, and shades closed during the day to reduce heat emission in by sunlight .

No 2 .Caulking for cracks, gaps, leaks of door and windows , filling insulation for electrical outlet and adding insulation for attic can save up to 25 % on home heating and cooling costs.

No 3. Replace your paper filters or Clean your electronic filer in your home once every three months . Dirty filters make your equipment work harder and run longer than usual, reduce lifespan of your equipment.

No 4. Always close blinds, shades, and drapes to avoid sunny light to emission into your home during the day to help keep the house cooler bringing the temperature to a comfortable level.

No 5. To Set up the temperature of your thermostat as high as possible for your comfortable level in the summer. The key point is that the smaller of the difference between the indoor and outdoor temperatures, the lower your cooling bill during hot season will be for sure .

No 6. If your old home was installed with single-layer windows for a long time ago ,now it is the time to consider replacing them with more energy efficient windows such as two layers or three layers of energy star .

No 7. When the lights, TV , or electrical outlets , or appliance were not in use , please turn off them all the time , lighting counts for about 15 % of a traditional residential utility bills.

No 8. The location of your thermostat must be away from heat appliances which give off heat and effect operating inaccurate so that it cost your furnace or a/c to work harder and more money .




There are also high efficient equipment to save your energy , as following :

At most houses in Ontario , the main portion for the most energy consumption is around 80% of the whole of your utility bills for heating and cooling to the home , the second portion at 20% of the whole of your utilities bills is for your hot water consumption . so it is better to upgrade to high efficiency models such as over 95% AFUE(annual fuel use efficiency ) furnace and over 15 seers (seasonal energy efficiency ratio) air conditioner model , so you can save up to 40% your annual energy consumption eventually .Of course , The age, condition and efficiency of your existing  appliances also effect how much energy you use, so it’s important to keep them in good working order.

Due to heating house accounts for about 80 per cent of your utility bill, it is the time to upgrade your furnace from low efficient or mid efficient furnace to high efficient furnace in Ontario , in particularly, Enbridge or Union gas has green incentive program to help out the qualified residential owners to upgrade it by supporting for green incentive rebate.

The hot for the residential house cann’t avoid in the summer , and higher electricity bills cannot avoid either , the only one way to reduce the cost for electricity bills is to upgrade from Lower seers air conditioner such as 8 or 10 seers to 15 seers high efficiency air conditioner units , to save up to 35% portion out of the entire cost by cooling the house .

On average, heating water accounts for about 20 per cent of most natural gas bills. But you can cut hot water costs by upgrading from your conventional water heater to high efficiency tankless , changing a few habits and reducing wasted water.



Yes. Loud heating and cooling equipment contribute to sound pollution. Although no financial savings are tied to lower sound levels, the sound rating of a cooling system can have a considerable effect on comfort and enjoyment of your home. The sound level of an air conditioner or heat pump depends on a variety of factors, such as the age and make of the unit, and whether the compressor is insulated or not can contribute to the amount of noise it makes.

Is it making strange noises? Is it cooling or heating all areas of your home sufficiently? Has it been taking longer to cool down or heat up? Have your utility bills been rising for no apparent reason? Any of these are signs that you may have a problem that needs service. In most cases, the longer you delay, the worse any underlying problems will get. So be sure to contact Horizon Services to check out your system whenever you notice anything out of the ordinary.

Bigger isn’t always better; its performance and efficiency that count. Before purchasing a replacement system you should always make sure your system is sized properly to match your needs and budget. Your AirPro Expert will thoroughly assess your home and comfort requirements to determine the proper size and make the appropriate recommendation.

A few quick tips:

  • Clean and replace your filters frequently.
  • Your system will heat and cool more evenly when the blower is in the “on” position. The blower provides constant air movement throughout the home, and allows for better filtration.
  • Install shades, drapes, shutters, or screens on windows that are exposed to extreme sunlight to keep room temperatures at moderate levels.

You may have tried to cover up indoor odors by spraying air fresheners or lighting candles. Unfortunately, these tactics only mask the odors, they don’t get rid of them. These remedies may in fact negatively affect indoor air quality from chemicals that cause allergic reactions or eye irritation for homeowners.

Bacteria, dust mites, animal dander, cat saliva and mold may also be roots of your home’s odor problem. One method to purify the air is integrating germicidal (UV) lights in your home, which helps kill odors and inhibit the growth of biological contaminants, sterilizing surfaces in the HVAC system. They also purify the air, preventing the growth of contaminants. The UV lights are installed to work with your home comfort system.

Sometimes poor ventilation contributes to unpleasant odors. Moisture condensation on walls windows and stagnate air are signs of poor ventilation. A qualified Service Experts technician can inspect your home comfort system to determine if this is an issue that should be addressed. The technician can also inform you how to solve the ventilation system’s ability to correctly circulate and ventilate indoor air.

Every person and every home entails a different comfort need. The threshold of irritancy and triggers that affect people’s health and comfort combine to determine the proper solutions. High threshold levels may require simple solutions like a better air filter. Low threshold levels may require an air purification system for the reduction of triggers and irritants. With a Home Health Report Card, Service Experts can help you decide which indoor air improvement products are right for you.

According to studies created by the U.S. Environmental Protection Agency, exposure to air pollutants indoors can be 100 times higher than outdoors. Frequent dusting and vacuuming can help reduce the amount of dust and dust mites present in your home. However, not all airborne particles can be eliminated. Filtration devices can help eliminate particles that are too small to be caught by a vacuum. Some filtration devices include UV light units, air filters, energy recovery ventilators (ERVs), heat recovery ventilators (HRVs) and electronic air cleaners. A Home Health Report Card from Service Experts will provide the information about which indoor air improvement devices are right for you. To receive a Home Health Report Card and personal air quality consultation AirPro Experts at 123-456-789.

Temperature settings depend on the time of year and your personal preferences. In the summer, the average temperature setting is 75°-80°. In the winter 68°-72° is the norm. Remember, when leaving your house; try to avoid drastic temperature changes. Do not set your temperature back more than 5°; this will cause your unit to work harder to achieve the desired temperature setting.